If a victim is frightened and in panic, what is a key action to take to assist them?

When a victim is frightened and in panic, providing reassurance and clear instructions is essential for several reasons. Panic can exacerbate a person's distress and may lead to uncooperative behavior that hinders assistance. By reassuring them, you help to establish a sense of safety and trust, which is crucial in a high-stress situation. Clear instructions can guide them on what to do next, allowing them to focus and follow your lead. This not only calms the victim but also enables you to manage the situation effectively.

Reassurance can reduce anxiety levels, promoting better communication and cooperation. When victims understand what is happening and what is expected of them, they are more likely to respond positively and remain compliant during the rescue or first aid process. This key action creates an environment of support, making it easier to deliver necessary care and assurance during a frightening time.